1. Who this agreement is between

This End-User License Agreement (“EULA”) is between A Pebble Co. (“Pebble,” “we,” “us”) and you, the individual using the Pebble application, whether through a web browser, a mobile app, or an offline-capable client (together, the “App”).

By creating an account, signing in, installing the App, or otherwise using it, you agree to this EULA. If you don't agree, don't use the App.

If you're using Pebble because your employer bought it, you are an “Authorized User” under your employer's Cloud Service Agreement (the “CSA”). You accept this EULA on your own behalf, and you confirm you have your employer's permission to use the App.

2. How this fits with the Cloud Service Agreement

The CSA governs the commercial relationship between Pebble and the organization that subscribes (the “Customer”) — fees, service levels, data ownership, liability between the companies. This EULA governs your personal use of the App.

If this EULA and the CSA conflict, the CSA controls as between Pebble and the Customer. Nothing in this EULA gives you rights that belong to your employer, or reduces your employer's rights under the CSA.

3. Your licence

3.1 What you may do

For as long as your account is active and your employer's subscription is in good standing, Pebble grants you a personal, limited, non-exclusive, non-transferable, non-sublicensable, revocable licence to install and use the App for your employer's internal business purposes.

That includes downloading and running the mobile and offline clients on devices you own or that your employer issues you.

3.2 What you may not do

You will not:

• share your credentials, or let anyone else use the App under your account;
• copy, modify, translate, or create derivative works of the App;
• reverse engineer, decompile, or disassemble the App, or try to derive its source code, except where that right cannot be excluded by law;
• remove or obscure any proprietary notice, brand, or attribution;
• rent, lease, lend, sell, sublicense, or otherwise transfer the App or your access to it;
• use the App to build or benchmark a competing product, or to scrape it at scale;
• circumvent rate limits, quotas, authentication, or any other technical control;
• upload malware, or use the App to send spam or to infringe anyone's rights; or
• use the App in violation of any applicable law, export control, or sanctions regime.

4. Your account

You're responsible for keeping your credentials secure and for everything done under your account. Tell us at security@onpebble.com, and tell your administrator, as soon as you suspect unauthorized access.

Where your organization requires two-factor authentication, you will keep it enabled.

5. Your employer controls the workspace

Be aware of what a business account means in practice. The organization that provisioned your account administers it, and can:

• access, export, and delete data in the workspace, including orders and records you create;
• change your permissions, suspend your access, or close your account;
• view audit logs of activity in the workspace, including yours; and
• connect or disconnect integrations that move workspace data to and from other systems.

Pebble acts on the Customer's instructions in each of these cases. Use the App for work, not for personal records you wouldn't want your employer to see.

6. Content and ownership

As between you and Pebble, the records you create or upload in the App — customers, orders, catalog data, notes — belong to the Customer, not to you personally, and are handled under the CSA and our Privacy Policy.

Pebble retains all right, title, and interest in the App itself, including its software, design, documentation, and trademarks. This EULA licenses the App to you; it does not sell it to you. Any feedback you volunteer, we may use without restriction or attribution.

7. Connected third-party services

The App connects to third-party systems — accounting platforms and ERPs such as Intuit QuickBooks Online, NetSuite, SAP Business One, and Microsoft Dynamics, and payment providers such as Stripe — when your administrator enables them.

Those services are operated by their own providers under their own terms and privacy policies. Pebble doesn't control them and isn't responsible for their availability, accuracy, or acts. When you authorize a connection, you confirm you're permitted to grant Pebble access to that account on your organization's behalf. What we do with data from those systems is described in the Privacy Policy.

8. Mobile apps, offline use, and device permissions

Pebble is offline-first: the App stores a working copy of catalog and order data on your device so you can keep writing orders without a signal, then syncs when the connection returns.

• Data cached on your device is protected by your device's own security. Keep a passcode or biometric lock enabled, and sign out of the App on a device you no longer use.
• The App may ask for device permissions — camera for barcode scanning, storage for attachments, notifications for sync and approval alerts. You can decline or revoke them in your device settings; some features won't work without them.
• Signing out or having your access revoked clears locally cached workspace data at the next opportunity.

If you install the App from a third-party app store, that store's terms also apply to the download. This EULA is between you and Pebble only — the app store is not a party to it and is not responsible for the App or for support, though it may enforce this EULA as a third-party beneficiary where its own rules require.

9. Updates

We ship changes to the App regularly, and may update, add, or remove features. Updates may install automatically. Material changes are published on our public roadmap and significant ones are announced to administrators in advance.

10. Privacy

Our Privacy Policy explains what we collect about you and how we use it. We don't sell personal information, and we don't use customer content to train AI models.

11. Term and termination

This EULA runs from the first time you use the App until it ends. It ends automatically when your account is closed, when your employer's subscription ends, or if you materially breach it. You can end it any time by deleting the App and stopping use.

On termination, your licence stops immediately and you will delete any local copies of the App's data. Sections 5, 6, 7, 12, 13, and 14 survive.

12. Disclaimer

Except for warranties Pebble gives the Customer in the CSA, the App is provided “as is.” To the maximum extent permitted by law, Pebble disclaims all other warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and any warranty that the App will be uninterrupted or error-free. You are responsible for confirming that orders and records are correct before relying on them.

13. Limitation of liability

To the maximum extent permitted by law, Pebble will not be liable to you personally for any indirect, incidental, special, consequential, or punitive damages, or for lost profits, revenue, or data. Pebble's total liability to you personally under this EULA will not exceed one hundred U.S. dollars (US$100).

This section does not limit the Customer's remedies under the CSA, and does not exclude liability that cannot be excluded by law.

14. General

• Governing law. Delaware law, without regard to conflict-of-laws principles.
• Disputes. The state and federal courts in Wilmington, Delaware. You consent to personal jurisdiction there.
• Changes. We may update this EULA. Material changes are posted here with a new effective date. Continuing to use the App after they take effect means you accept them.
• Severability. If any provision is held unenforceable, the rest stays in effect.
• Entire agreement. This EULA, with the CSA and the Privacy Policy, is the entire agreement about your use of the App.

15. Contact

Questions about this EULA: legal@onpebble.com. Privacy questions: privacy@onpebble.com. Security reports: security@onpebble.com.

A Pebble Co. · This EULA is a starting draft prepared for review and should be confirmed with counsel before it is relied on. It sits alongside the Cloud Service Agreement and the Privacy Policy.