Security

The floor everything else stands on.

A rep who can't write an order on a bad signal loses a sale. A distributor whose data gets corrupted loses trust. We treat both seriously.

15min
Backup cadence
45day
Retention
99.9%
Uptime target
AES-256
Encryption at rest
What that means in practice

Three layers, every tier.

Stability isn't a feature; it's the floor everything else stands on. Here's how we keep that floor intact across data, access, and resilience.

01Data

Your data, sealed.

  • Encryption at rest and in transit (AES-256, TLS 1.3).
  • Per-tenant data isolation; one distributor's data never lands in another's query.
  • Your data is yours — exportable in standard formats, on demand.
02Access

Who gets in, recorded.

  • Role-based access controls and audit logs on every tier.
  • Two-factor authentication required on every admin account.
  • Independent penetration testing on a regular cadence, with findings tracked to close.
03Resilience

When things go wrong.

  • Encrypted backups every 15 minutes, retained 45 days — and tested by restoring them, not just stored.
  • Offline-first architecture so reps keep selling when the connection drops; orders sync when the signal returns.
  • Hosting on enterprise-grade infrastructure with a 99.9% uptime target.

Specific compliance requirements?

Tell us what your auditors expect. We'll line our practices up against your requirements and walk through any gaps in plain English.